Priority Order Processing
- In stock, ready to ship
Pairs well with
Order Processing Policy
What is Priority Order Processing?
Priority Order Processing is an optional paid service that ensures your order is fast-tracked through our system. When you select this option at checkout, your order will be processed and dispatched ahead of standard orders.
⚠️ Important: Priority Processing applies to order handling and dispatch only. It does not speed up shipping transit times once your order has been handed to the courier.
How It Works
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Faster Handling: Orders with Priority Processing are packed and prepared for shipment before regular orders.
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Same-Day or Next-Day Dispatch:
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Orders placed before 11 AM AWST will be processed the same business day.
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Orders placed after the cutoff will be processed on the next business day.
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Business Days Only: Priority Processing does not apply on weekends or public holidays.
What It Does Not Cover
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It does not guarantee faster delivery, only faster processing and dispatch.
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Courier transit times remain the same unless you select Express Shipping at checkout.
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It does not include after-hours, weekend, or public holiday dispatch.
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It does not override pre-order or custom product timelines.
Cost
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The fee for Priority Order Processing is $8.95 AUD per order.
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This fee is non-refundable once your order has started processing.
Important Notes
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If your order contains pre-order items or custom products, priority processing will only apply once those items are in stock or ready to ship.
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If unforeseen delays occur (e.g. stock issues, system errors), we will notify you and refund the Priority Processing fee.
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Priority Processing is an add-on service. For the fastest overall delivery, we recommend selecting both Priority Processing and Express Shipping at checkout.
Shipping Information
🌏 Items are shipped from our warehouse in Perth, Australia.
Fulfilment
It typically takes between 1-5 business days to fulfil your order, depending on demand.
For more detailed information, please see our full shipping policy here.
Discounted Shipping
🇦🇺 Australia (Flat Rate)
- Standard tracked shipping: $10 AUD
- Express tracked shipping: $15 AUD
- + $3 for signature required.
Parcels may be left in a safe place or taken to the post office, we have no control over this. Use MyPost to manage your deliveries with AusPost. Consider a Parcel Locker or "signature required" if safety is an issue.
International Shipping:
We’ve reduced our product prices and replaced flat-rate shipping with fair, weight-based shipping. This way, you only pay for what it actually costs to ship your order, making things more transparent and more affordable for you
Discounted Weight Based Rates - *Capped at 4 KG per order*
(you'll need to make multiple orders if it exceeds 4kg)
🇳🇿 New Zealand
- Standard tracked shipping: $12-$43 NZD
🇨🇦 Canada
- Standard tracked shipping: $16-$70 CAD
🇯🇵 Japan
- Standard tracked shipping: ¥1,700-7,000 JPY
- Express tracked shipping: ¥3,000-8,500 JPY
*The following are capped at 2 KG per order*
(you'll need to make multiple orders if it exceeds 2kg)
🇺🇸 United States
- Suspended
🇬🇧 United Kingdom
- Standard tracked shipping: £10.50-28.50 GBP
Our international rates are currently being updated, please reach out if you cannot checkout:
🌏 Rest of the World
- Standard tracked shipping: From $35 AUD
For more rates and detailed information, please see our full shipping policy here.
International Taxes and Customs Fees
Depending on your order destination and fulfilment location, you may incur taxes and customs fees. These fees vary based on order value, country limits, and other factors. We are not responsible for these fees, as they are beyond our control, and you are liable for payment.
For more detailed information, please see our full shipping policy here.
